Consumer Report Opposes New iPhone 4G
The New IPhone 4G
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Consumer Report is a widely-referenced and credible American publication that issues reports on new products and Apple now has cause to fear them.
It was reported from the beginning of the sale of the new iPhone 4G by frustrated consumers that the device has poor reception. Ironically, Apple's iconic CEO Steve Job had praised the phone's ability to hold calls when unveiling its in Apple's trademark style. Jobs stated that the iPhone 4G had a three-rim design that allowed for better reception.
But that is not what buyers have been saying. Since day one, buyers have complained that the framework of the smart-phone is quite poor at holding calls when held in a certain way, which is the common way of holding a phone. Jobs initially dismissed such complains by telling people 'don't hold it that way', but Apple may soon have to muster a more credibly answer.
Consumer Report has recently stated that it cannot recommend the new iPhone on a count of its poor reception. This disapproval will certainly influence a many Americans' decision to buy or not to buy the iPhone 4G. This will certainly cost Apple some revenue:
Consumer Reports magazine said Monday it can't recommend the iPhone 4 to shoppers because of persistent reception issues caused by touching the Apple Inc. phone.
The products-review magazine, on its website, also questioned Apple's explanation for the glitch, saying it tested other smartphones in its labs, including the older iPhone 3GS, and "none of those phones had the signal-loss problems of the iPhone 4."
"Our findings call into question the recent claim by Apple that the iPhone 4's signal-strength issues were largely an optical illusion caused by faulty software that 'mistakenly displays 2 more bars than it should for a given signal strength.' Consumer Reports said.
Apple wasn't immediately available to comment.
The comments by Consumer Reports add to a pile of complaints about the iPhone 4's ability to handle voice calls. Consumer Reports said it tested three iPhone 4s and found that touching a spot on the left side of the phone can cause reception to "significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal."
"Due to this problem, we can't recommend the iPhone 4," the magazine said in a statement. The conclusion was an about-face for Consumer Reports, which said in a July 2 blog post that the iPhone issues weren't yet a reason to forgo buying the device.
The publication also took some of the heat away from AT&T Inc.'s network, which has been criticized for not being able to adequately handle the load of data-guzzling iPhones. "The tests also indicate that AT&T's network might not be the primary suspect in the iPhone 4's much-reported signal woes," Consumer Reports said.
Await an Apple response, which may include some sort of patch fix-up somehow.
