Calling a customer care service is not everyone’s ballgame. Only a few privileged souls can accomplish this tedious task and come out unharmed by the fatalities...

Before I start off with this topic, I would like to say that there are no hard feelings against anyone and please don’t take it personally. I am writing this as I...

An industry that has offered employment to myriad of people all around the nation, BPO, has been growing ever since it came in to being, and growing good. India is a...

In this era of call-centers’ boom, the Indian educated young generation people mostly have enough money in their pockets, so they spend for luxurious goods. However,...